How long will it take to receive my prescriptions?

It can take at least 10-14 business days to process your order once we have received a valid prescription accompanied by your completed Health Profile and Order Form. Please allow additional 7-10 business days for shipping time.

The entire ordering process can take up to 21 working days before your prescription medications arrive to your door.

How much do I need to pay for shipping my medication?

Our shipping fee is $19.99 CDN per package, not per drug. This is a flat rate per shipment, regardless of the number of drugs that you order. Once your package has been shipped, you may track your order online through the Canada Post automated parcel-tracking system for which a link has been provided. Please contact us if you require your tracking number.

Our toll free customer service number is 1-866-262-2174. Please feel free to contact us should you have any questions or concerns and one of our customer service representatives will gladly assist you.

How can I track my ordered medication?

You can track your package using Canada Posts' website. Receive your tracking number by contacting CanadaRx either by e-mail or by telephone.

Here are some examples of what your item tracking number should look like:

23017101598

Or

CE017101598CA

The above icon opens CanadaPost.ca in a new window for your convenience. To return to CanadaRx.com just close the window.

Our toll free customer service number is 1-866-262-2174. Please feel free to contact us should you have any questions or concerns and one of our customer service representatives will gladly assist you.